Terms of service

Terms of Service

Welcome to CharmSilhouette. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

User Agreement

This agreement governs your use of the CharmSilhouette website and services. By placing an order or browsing our site, you acknowledge that you have read, understood, and agree to these terms. We reserve the right to modify these terms at any time without prior notice. Continued use of the site constitutes acceptance of any changes.

Limitation of Liability

CharmSilhouette shall not be held liable for any indirect, incidental, special, or consequential damages arising from your use of the site or products purchased, including but not limited to loss of profits, data, or business opportunities. Our total liability for any claims related to the site or products is limited to the amount you paid for the products in question.

Intellectual Property Protection

All content on this website, including text, graphics, logos, images, and product designs, is the property of CharmSilhouette or its licensors and is protected by international copyright and trademark laws. Unauthorized use, reproduction, or distribution of any content is strictly prohibited.

Refund Policy

We accept returns and provide refunds for items within 30 days of delivery, provided the product is unused, in its original packaging, and accompanied by a valid proof of purchase. Refunds will be processed to the original payment method. Shipping costs are non-refundable unless the return is due to an error on our part. For assistance, contact us at [email protected].

Dispute Resolution

Any disputes arising from your use of our site or products shall be resolved through amicable negotiation. If a resolution cannot be reached, disputes may be submitted to binding arbitration in accordance with the rules of a recognized arbitration body. By using this site, you waive any right to participate in class-action lawsuits or class-wide arbitration.

Governing Law
These Terms shall be governed by the laws of the Hong Kong, without regard to conflict of law principles.

For any questions regarding these terms, please contact us at [email protected].